UCAD v8.0


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5 Days

Course Description

Poor planning and execution can cripple the enormous potential and business benefits of Cisco Unified Communications. The Cisco Unified Communications Architecture and Design course will help you to avoid “design disasters” by exploring the breadth of technical issues in designing Unified Communications networks. By applying a consistent set of analytical tools, best practices and design methodology to the complex set of requirements and problems faced by a systems engineer, the full potential for a stable, scalable and feature-rich Unified Communications system can be realized.

Course Objectives

Components that comprise a complete Cisco UC solution
Size and position products
Products and features required in the LAN environment to support UC call control
Based on existing telephony and data statistics:
- Calculate the WAN bandwidth requirements to support VoIP calls
- Size the voice gateway
- Size and locate the media resources
Size and locate Cisco UC call agents in CUCM v8.x
Design a proper dial plan
Issues that impact E911 requirements
Voice network component security

Intended Audience

Design and Sales Engineers from Customers, Channel Partners, and Distributors

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

CCNA Certification
DQOS or QOS course
Working knowledge of existing legacy or IP Telephony

Course Outline

UC Architecture Overview

Cisco UC Features
Cisco Unified Messaging Components
Mobility and Presence
Conferencing Products
Contact Center
Management Tools
Cisco UC Security

Designing the LAN for Cisco UC Call Control

Campus Evolution and Cisco UC
Connecting IP Phones
Designing High Availability at the Data Link and Network Layers
LAN QOS for Cisco UC
Designing the LAN Access Layer for Cisco UC
Designing the LAN Distribution Layer for Cisco UC
Designing the Core Layer for Cisco UC

Designing the WAN for Cisco UC Call Control

Provisioning Bandwidth
Designing WAN QOS for Cisco UC
Sizing and Selecting Voice Gateways
Designing Media Resources

Designing Cisco UC Call Control

Sizing and Positioning Cisco UC Call Control
Designing the Dial Plan
Emergency Services
Designing a Secure Cisco UC Solution
SPAN Engineering Requirements

Course Labs

Lab 1: Design the Access Layer for IP Telephony
Lab 2: Design the Distribution Layer for IP Telephony
Lab 3: Design the Core Layer for IP Telephony
Lab 4: Size the WAN Links to Support IP Telephony Discussion on Service Provider Selection
Lab 5: Select the Voice Gateways for IP Telephony
Lab 6: Select the Media Resources for IP Telephony
Lab 7: Select and Position Call Control
Lab 8: Design the Dial Plan
Lab 9: Design the Emergency Services
Lab 10: Final Lab

Course Catalog

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