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5-Day Hands-On Course
Course Description
The Cisco® BTS 10200 Softswitch Essentials I
course is a comprehensive overview of the Cisco BTS 10200 Softswitch
and of Cisco Broadband Local Integrated Services Solutions. You will
learn the maintenance, administration, and basic troubleshooting
skills necessary to operate a Cisco BTS 10200 Softswitch. The course
also supports Cisco BTS 10200 Softswitch provisioning for integrated
access devices (IADs), embedded multimedia terminal adapter (eMTA)
cable, and Session Initiation Protocol (SIP)–based IP phone
residential gateways (RGWs) and subscribers. The extensive hands-on
activities reinforce an end-to-end call-flow perspective, where
students provision the Cisco BTS 10200 Softswitch for call setup and
control as well as use the various RGW diagnostic tools to validate,
observe, and troubleshoot operations.
Course Objectives
What you will learn:
- Identify and describe the Cisco Broadband
Local Integrated Services Solution’s primary components and their
interoperability
- Identify and explain the Cisco BTS 10200
Softswitch capabilities, internal and external interfaces,
communications protocols, and hardware options
- Explain and demonstrate the Cisco BTS 10200
Softswitch provisioning tools and methods, including the
command-line interface (CLI), copy and paste, bulk (batch file),
and Cisco Extensible Provisioning and Operations Manager (EPOM)
software
- Review and practice Cisco BTS 10200 Softswitch
operations and maintenance methods, procedures, and commands
- Explain and demonstrate using events and
alarms to identify Cisco BTS 10200 Softswitch system faults
- Identify the softswitch provisioning tables
used to process and control local subscriber calls and routing
translations
- Demonstrate the use of Cisco IAD, eMTA, and IP
phone diagnostic tools and systems to verify correct operation for
subscriber call setup and control
- Practice basic troubleshooting to isolate and
resolve on-net call-processing faults
Intended Audience
This course is intended for network professionals
who operate, maintain, and troubleshoot Cisco BTS 10200
Softswitch–based voice-over- IP (VoIP) solutions in a NOC and Tier 2
or 3 level support or solution design.
Prerequisites
The following are prerequisites for this
course:
- Experience using the Cisco IOS® CLI, routing
fundamentals, and IP addressing (recommended)
- Experience with UNIX (Solaris) operating
system
- Exposure to Media Gateway Control Protocol
(MGCP)and SIP Call Signaling Protocols
- Basic knowledge of telephony network concepts
and terminology
Course Outline
Module 1: Broadband Local Integrated Services
Solutions Introduction
Module 2: Cisco BTS 10200 Softswitch System
Overview
- System architecture, features, and functions
- Internal and external interfaces, databases,
and hardware
Module 3: Cisco BTS 10200 Application Management
Module 4: System Management
- Security features and functions
- Daily, weekly, and monthly methods and
procedures
Module 5: Softswitch Provisioning Tools
- CLI, Corba, and Cisco EPOM
Module 6: Initial System Provisioning
- Detailed treatment of Cisco BTS 10200
Softswitch system (office) tables
Module 7: Cisco IAD Subscriber Provisioning
- Detailed treatment of subscriber provisioning
tables
- Review of IAD configuration and diagnostic
tools
Module 8: PacketCable eMTA Subscriber
Provisioning
- Review of PacketCable modem and MTA
provisioning process
- Review of eMTA/cable modem termination system
(CMTS) configurations and diagnostic tools
Module 9: SIP IP Phone Subscriber Provisioning
- Review of SIP signaling protocol, IP phones,
and configuration methods
- Detailed treatment of SIP subscriber
provisioning tables
Module 10: Applying Subscriber Services
- Cisco BTS 10200 Softswitch Feature Server
architecture and operation
- Detailed treatment of feature/class-of-service
(CoS) tables
Module 11: Centrex and Multiline Hunt Group
Provisioning
- Detailed treatment of provisioning tables
Module 12: Translations and Routing
- Translation tables review (on-net, off-net
scenarios)
- Telephony routing topics
Module 13: Network Management
- Events and alarms, Simple Network Management
Protocol (SNMP) support
Module 14: Troubleshooting Tools and Techniques
- Overview of troubleshooting methodology and
tools
- Multiple subscriber troubleshooting scenarios,
provisioning-related faults
Course Labs
- Lab 1: System Management
- Lab 2: Cisco BTS 10200 Softswitch CLI
- Lab 3: Cisco EPOM
- Lab 4: Initial System Provisioning Forwarding
- Lab 5: Add Subscribers (IAD)
- Lab 6: Validating Operation (IAD)
- Lab 7: Adding Subscribers—eMTA
- Lab 8: Validating Operation (UBR)
- Lab 9: Adding Subscribers—Cisco Unified IP
Phone
- Lab 10: Validating Operation (IP Phone)
- Lab 11: Applying Services to Subscribers
Forwarding
- Lab 12: Applying CoS Restrictions to
Subscribers
- Lab 13: Adding a Centrex Group
- Lab 14: Show and Status
- Lab 15: Events and Alarms
- Lab 16: Troubleshooting—No Dial Tone
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