Cisco Authorized 5-day Course
Course Description
This advanced Authorized Cisco course covers the in-depth and important topics needed to implement Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments with CallManager and Cisco Unity. Learn to install, configure, monitor, and troubleshoot Cisco voice gateways and gatekeepers in Enterprise installations in accord with the recommendations of Cisco's Solution Reference Network Design (SRND) for IP Telephony guides. Given a Voice over IP (VoIP) design, you will select an appropriate deployment model, correctly configure the gateways and gatekeepers (whether distributed or centralized), implement call plans, and decide how to implement the most commonly offered Service Provider or managed services applications, features, or implementation requirements.
Course Objectives
What you will learn:
- A systematic methodology to troubleshoot Cisco Unified Communication systems by using knowledge of tools and reports that help isolate Cisco Unified Communication system problems
- When given a trouble call that has been categorized as a Cisco Unified CallManager-related issue, isolate the specific problem, propose a solution, and, where appropriate, implement the solution
- Diagnose and resolve a call setup issue
- Troubleshoot the quality of both voice and video streams
- Given a trouble call that has been isolated to a Cisco Unified Communications system component application, isolate the specific problem, propose a solution, and, where appropriate, implement the solution
Intended Audience
Network engineers responsible for implementing Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments. Also, this course is a must for technical professionals pursuing CCVP certification.
Course Prerequisites
Before attending this boot camp, students should have completed the following prerequisites:
- CCNA
- CIPT 1 and 2
- QoS
- CVoice
Course Outline
- Function of Gateways and Gatekeepers
- Integrating a VoIP Network to the PSTN and PBXs
- Implementing a Dial Plan
- Implementing Advanced Gateway Features
- Implementing Gatekeeper
- Introducing Service Provider Gateway Applications
Course Labs
- Lab 1: Topology and Deployment
- Lab 2: Dial Plan Discovery (Optional)
- Lab 3: MGCP Configuration at the Headquarters
- Lab 4: H.323 Configuration at the Branch
- Lab 5: Dial Plan Lab 1: MGCP (Optional)
- Lab 6: Dial Plan Lab 2: H.323 Gateway - No CallManager
- Lab 7: Dial Plan Lab 3: H.323 Gateway - Routing via CallManager
- Lab 8: Tail-End Hop-Off and RSVP
- Lab 9: SRST
- Lab 10: DSP Resources
- Lab 11: Tool Command Language
- Lab 12: SIP Trunks - Part 1
- Lab 13: SIP Trunks - Part 2
- Lab 14: Gatekeepers Part 1: Multiple CallManager Clusters
- Lab 15: Gatekeepers Part 2: Gatekeeper Clusters and Directory Gatekeepers
- Lab 16: Gatekeepers Part 3: H.323 Gateways
- Lab 17: IP-to-IP Gateways
- Lab 18: Branch Promotion to CME: Comprehensive Gatekeeper Lab
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