Cisco Unity Design and Networking v1.1 (CUDN)

4 day Design Course with Case Studies

Can be combined with UCSA/UCSE for a 5 day Unity Bootcamp

Course Description

Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements. Upon completion of this course, you should have a higher degree of confidence that the designs you provide for your customers meet the criteria of being sustainable and reducing post-deployment support requirements.

Course Objectives

After completing this course the student will learn:

• Explain the impact of different messaging environments (Domino / MS) upon a Unity design.
• Design a large voicemail solution.
• Network Unity with legacy voicemail systems.
• Explain approved Cisco Unity deployment models.
• Apply a repeatable design methodology.
• Design solutions that meet specific customer needs.
• Design solutions that interoperate with legacy voicemail systems.

Intended Audience

Technology Professionals working with Cisco Unity, Cisco partners selling the Unity product, and technical professionals interested in their CCIE Voice Certification

Prerequisites

Learners should have completed the Unified Communications System Engineer (Unity) and Cisco IP Telephony (CallManager) courses and understand the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows 2000 and Windows 2003 are also recommended.

Lab Topology

Lab Topology

Course Outline

• Cisco Unity Design Process—Presales
• Messaging Product Overview
• Determining Customer Requirements
• Understanding Cisco Unity Configurations and Messaging Models
• Using Active Directory and Exchange 2000 or 2003 in Cisco Unity Design
• Designing with the Directory and Mailstore in Domino
• Understanding the Role of Telephony Components in Cisco Unity Design
• Developing a Preliminary Design and Budget
• The Design Process—Planning
• Analyzing Requirements
• Understanding Infrastructure Considerations
• Understanding Capacity—Planning Considerations
• Resolving Dial Plan Issues
• Understanding Bandwidth Provisioning Issues
• Final Design and Implementation
• Developing a High-Level Design
• Developing a Low-Level Design
• Developing an Implementation Plan
• Providing Cutover Support and Optimization
• Migrating Voice Mail to Unified Messaging and Interoperability
• Migrating from Voice Mail to Unified Messaging
• Designing VPIM Solutions
• Understanding Cisco Unity Bridge and Avaya Interoperability
• Designing Cisco Unity Bridge and Avaya