5 Day Hands-On Lab & Lecture Course
Course Description
Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v7.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 7.0, the call routing and signaling component for the Cisco Unified Communications solution.
CIPT1 v7.0 includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and Catalyst switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, Cisco Unified Video Advantage and numerous user telephone features.
Course Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
- Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management
- Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment
- Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN)
- Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration
- Configure Cisco Unified Video Advantage
Intended Audience
The primary audience for this course is as follows:
- Network designer
- Network administrator
- Network engineer
- Network manager
- Systems engineer
Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
- Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
- Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
- Fundamental knowledge of converged voice and data networks
- Working knowledge of the MGCP and its implementation on Cisco IOS gateways
Course Outline
Module 1 – Introduction to Cisco Unified Communications Manager
- Understanding Cisco Unified Communications Manager
- Understanding CUCM Deployment and Redundancy Options
- Installing and Upgrading Cisco Unified Communications Manager
Module 2 – Administration of Cisco Unified Communications Manager
- Understanding Cisco Unified Communications Manager Administration Options
- Managing Services and Initial Configuration of Cisco Unified Communications Manager
- Managing User Accounts in Cisco Unified Communications Manager
Module 3 – Single-Site On-Net Calling
- Understanding Endpoints in Cisco Unified Communication Manager
- Configuring Cisco Catalyst Switches for Endpoints
- Implementing and Hardening IP Phones
Module 4 – Single-Site Off-Net Calling
- Implementing MGCP Gateways in Cisco Unified Communication Manager
- Configuring Cisco Unified Communication Manager Call Routing Components
- Implementing Cisco Unified Communication Manager Digit Manipulation
- Implementing Calling Privileges in Cisco Unified Communication Manager
- Implementing Call Coverage in Cisco Unified Communication Manager
Module 5 – Implementation of Media Resources, Features and Appllcations
- Implementing Media Resources
- Configuring Cisco Unified Communications Manager User Features
- Configuring Cisco Unified Presence-Enabled Speed Dials and Lists
- Integrating Cisco Unified Communications Manager with Voice-Mail Systems
- Implementing Cisco Unified Video Advantage
Course Labs
- Lab 2-1: Exploring Cisco Unified Communications Manager Administration
- Lab 2-2: Configuring Cisco Unified Communications Manager Initial Settings
- Lab 2-3: Managing User Accounts in Cisco Unified Communications Manager
- Lab 3-1: Configuring Voice VLANs
- Lab 3-2: Implementing IP Phones
- Lab 3-3: Hardening IP Phones
- Lab 4-1: Implementing MGCP Gateways
- Lab 4-2: Configuring Cisco Unified Communications Manager Call Routing Components
- Lab 4-3: Implementing Digit Manipulation
- Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
- Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
- Lab 5-1: Implementing Media Resources
- Lab 5-2: Configuring Cisco Unified Communications Manger User Features
- Lab 5-3: Configuring Presence-Enabled Speed Dials and Lists
- Lab 5-4: Integrating Cisco Unified Communications Manager to Voice-Mail Systems
- Lab 5-5: Enabling Cisco Unified Video Advantage
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