Implementing Cisco Unified Communications IP Telephony Part 1 v6.0

Convergent Communications, Inc. - A Cisco Systems Learning Partner

Implementing Cisco UC IP Telephony Part 1

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Implementing Cisco Unified Communications IP Telephony Part 1 v6.0 (CIPT1) - 5-day Course on IP Telephony Technology

Cisco Course v6.0 | Cisco Unified Communications Manager Software v6.0 | Prepares you for Cisco Exam 642-446 CIPT1 v6.0.

Course Description

Prepare to install and configure a Cisco Unified Communications Manager (CUCM) solution in a single site in this course, focusing primarily on CUCM Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution.

In lab activities, you will perform post-installation tasks, configure CUCM and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice mail integration, and numerous user telephone features.

Why take CIPT1 v6.0 or v5.1 from Us?

We offer a unique, real-world CIPT1 lab environment that teaches you how to build and test a sophisticated IP telephony network that you can use as a template for a real deployment. We have set ourselves apart from other Cisco training providers by enhancing our CIPT1 hands-on labs to include a real dial plan and Class of Service (CoS) for calling out to the PSTN, branch offices, and PBXs. No other training company offers a unique, real-world lab solution like ours.

Our voice network labs use the latest hardware and software.

Train on Cisco's new Unified IP Phone 7965G
Troubleshoot Cisco's new ISR routers: 2811s are used throughout the network
Gain experience with recent stable IOS release: 12.3.14T3
Configure CUCM 6.0
Explore router DSP configuration: PVDM2-32 cards in every 2811 router
Every router has 2xFXS, 2xFXO, and 2xT1 ports (PRI and T1-CAS) as well as serial ports for WAN connectivity

All of our IP telephony courses provide a simulated PSTN.

Every pod has internal and external phones
Build and test a real dial plan including:

911
3-digit service codes: 411, 511, etc.
7-digit local numbers: 681-1901
10-digit local numbers: 416-681-1901
11-digit long distance numbers: 1-733-802-1901
International numbers: 011441902

And just like in a real network:

The same simulated PSTN is accessible through both PRI and FXO ports
The same simulated PSTN is accessible through all four clusters providing failover scenarios for bandwidth and connectivity problems
Different area codes are deployed at all sites (two per cluster)

Build and test a real CoS solution that allows:

Internal dialing
911 and service code dialing
Local dialing
Long distance dialing
International dialing

Our labs provide comprehensive coverage of traditional telephony technologies.

Configure FXS ports including Caller ID for calls to analog phones
Configure FXO ports including Caller ID for calls from PSTN
Configure connections to simulated PBXs via T1-CAS

Course Objectives

What You'll Learn

CUCM functions, architecture, deployment and redundancy options, and how to install or upgrade
Perform CUCM platform and general administration, initial configuration, and user management
Configure CUCM to support on-cluster calling in a single-site deployment
Implement a dial plan in CUCM to make internal calls and place calls within the public switched telephone network (PSTN)
Configure CUCM media resources, features, and voice mail integration

Intended Audience

Network professionals who install, configure, and manage Cisco Unified Communications solutions. Cisco support personnel, channel partners, and customers benefit greatly from this course.

Prerequisites

Course Outline

Course Introduction
Cisco Unified Communications Manager (CUCM)

CUCM Architecture
CUCM Deployment and Redundancy Options
Installing and Upgrading CUCM
Installation (Optional)

Administration of CUCM

CUCM Administration Options
Managing Services and Initial Configuration of CUCM
Managing User Accounts in CUCM

Single-Site On-Net Calling

Endpoints in CUCM
Configuring Cisco Catalyst Switches for Endpoints
Implementing and Hardening IP Phones

Single-Site Off-Net Calling

Implementing MGCP Gateways in CUCM
Configuring CUCM Call Routing Components
Implementing CUCM Digit Manipulation
Implementing Calling Privileges and Restrictions
Implementing Call Coverage

Implementation of Media Resources, Features, and Applications

Implementing Media Resources
Configuring CUCM User Features
Configuring Cisco Unified Presence-Enabled Speed Dials and Lists
Configuring CUCM with Voice Mail Systems
Implementing Cisco Unified Video Advantage

Course Labs

Lab 1: Topology and Deployment
Lab 2: Platform Administration
Lab 3: CUCM Initial Setup
Lab 4: Disaster Recovery System
Lab 5: User Management - CUCM GUI
Lab 6: User Management - Bulk Administration Tool (BAT)
Lab 7: User Management - LDAP
Lab 8: Common Device Configuration
Lab 9: Basic Cisco IP Phone and IP Communicator Configuration
Lab 10: SIP Endpoints
Lab 11: BAT
Lab 12: IP Phone Hardening
Lab 13: MGCP Gateway Lab 1: Global Protocol Configuration
Lab 14: MGCP Gateway Lab 2: PRI Endpoints
Lab 15: MGCP Gateway Lab 3: FXO Endpoints
Lab 16: MGCP Gateway Lab 4: FXS Endpoints
Lab 17: MGCP Gateway Lab 5: T1-CAS Endpoints
Lab 18: Dial Plan Lab 1: MGCP PRI Outgoing to PSTN
Lab 19: Dialed Number Analyzer
Lab 20: Dial Plan Lab 2: MGCP FXO Outgoing to PSTN
Lab 21: Dial Plan Lab 3: MGCP FXO Backup for 911
Lab 22: Dial Plan Lab 4: MGCP T1-CAS
Lab 23: Digit Manipulation
Lab 24: Class of Service Lab 1: PSTN Access
Lab 25: Class of Service Lab 2: Additional Applications
Lab 26: Hunt Lists and Call Coverage
Lab 27: Music on Hold and Software Conference Resources
Lab 28: DSP Resources
Lab 29: CUCM User Features
Lab 30: Presence
Lab 31: CUCM Configuration and Unity Integration
Lab 32: Unity Integration
Lab 33: Subscribers