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AUC6: MSP|
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Advanced Unified Communications 6: Migration, Sip and Presence - 5-day Hands-on class for Experienced Engineers developed for Cisco by CCI Deploy SIP and Presence with Cisco Unified Communications Manager 6.0 and Cisco Unified Presence Server (CUPS) 6.0 and Integrate with Microsoft Office Communications Server (OCS) and Microsoft Office Communicator (MOC) client With Cisco’s move to its unified communications architecture, voice engineers must now be able to address Cisco Unified Communications Manager (CCM) deployment with Session Initiation Protocol (SIP) and Presence. This challenge requires competence in areas such as Cisco Unified Communications Manager (CUCM) 6.0 support for SIP endpoints and SIP trunking, integration of Cisco Unified Communications Manager with the Cisco Unified Presence Server (CUPS), and other advanced skills. Advanced Unified Communications 6 (AUC6) for SIP and Presence is a hands-on course for experienced Cisco voice engineers for deployment of SIP and Presence in the enterprise.
Upon completing this course, the student will be able to:
The Cisco Unified Communications system provides structure and intelligence to help organizations integrate their communications more closely with business processes, and ensure that information reaches recipients quickly, through the most appropriate medium. In this course you will deploy key components that enable unified communications: SIP and Presence with CUCM 6.0 (or CUCM 5.x) and with CUPS 6.0 and Microsoft OCS integration. As an experienced CCM 4 IP telephony engineer, you want to know how the new features in CUCM 5 and 6 impact deployments. AUC6 provides caveats and best practices in migrating from CCM 4 to CUCM 5.x or 6.0, including essential details for successful migration of existing applications and how to best integrate new CUCM 6 features after the upgrade. You will review what’s new in CUCM 5 and 6 and, in the lab, implement a centralized CUCM 6 to support a HQ and branch office. You will set up multi-level administration (MLA); you will also switch partitions to explore synchronization of changes between active and standby partitions. You will be able to understand how upgrading to CUCM 5.x or 6.0 will affect existing Access Control Lists as well as other caveats and best practices related to upgrades. CUCM 6 runs on a Linux appliance and the CM database is Informix instead of SQL. To integrate with an Active Directory environment, you must use the new LDAP feature. You will use LDAP to synchronize with Active Directory in the lab and learn best practices. Call admissions control (CAC) is necessary for maintaining voice quality and Resource Reservation Protocol (RSVP) is the recommended mechanism for CAC in Session Initiation Protocol (SIP) deployments. You will migrate from locations-based CAC to RSVP both within CUCM and in the HQ and branch routers. SIP provides a standards-based approach to enabling IP communications with numerous devices and applications. IP telephony engineers familiar with CCM 4.0 must learn how to deploy the new SIP features in CUCM 5.x and 6.0 to meet the increased demand for SIP functionality. You will implement SIP in the enterprise. Trunk side and line side SIP are covered at an advanced level that includes SIP Survival Remote Site Telephony (SRST) support which is critical for remote site reliability. Advanced SIP dial plans will also be given an in-depth treatment with supporting labs. You will configure Cisco 7961 phones, third-party SIP phones, and third-party SIP softphones. A third-party softphone, for instance, would allow a user to connect to either CUCM or an Asterisk server using a single client. The Cisco Unified Presence Server (CUPS) is a critical component that collects information about a user's availability status and communications capabilities, including whether or not that user is using a communications device—such as a phone or Cisco Unified Video Advantage—or if that user has Web collaboration or videoconferencing enabled on their system. Based on information captured by CUPS, applications such as Cisco Unified Personal Communicator (CUPC) and CUCM can improve productivity by helping users connect with colleagues more efficiently by determining the most effective avenue for collaborative communication in real-time. You will configure CUCM for Presence and create a SIP trunk for connection to the CUPS server. Based on IETF standards Session Initiation Protocol (SIP) and SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE), CUCM 6.0 SIP and CUPS 6.0 enable third-party SIP devices and integration with third-party presence servers. CUCM 6 illustrates the power of deploying standards-based solutions as you integrate CUPS with Microsoft’s Office Communication Server (OCS) and validate presence features across the two platforms. You will see presence status among a Microsoft Office Communicator (MOC) client, Cisco SIP phones, Cisco Unified Personal Communicator (CUPC), SIPURA phones and third party SIP softphones.
This course addresses advanced topics in depth and lab exercises are written at an expert level. Therefore, students must have taken one of the following classes, or have commensurate work experience:
The Cisco AUC6 hands-on lab simulates an enterprise’s centralized deployment featuring HQ and Branch offices implementing a SIP and Presence unified communications solution. SRST for SIP is deployed in the branch for SIP devices with PSTN failover. The lab includes a Unified Communications Manager, CUPS, multiple SIP phones, laptops running soft phones, Cisco advanced SIP phones, MOC, and third-party SIP phones.
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