IT Consulting and Professional Services
Improving your outcomes when deploying IT solutions is our goal for our customers. We have the experts you need to solve your most difficult challenges in these technology areas.
- Unified Communications / IP Telephony
- Datacenter / SAN
- Network Security
- Routing and Switching
- MPLS
- Optical Networking

Unified Communications
Convergent Communications has had a long-lasting relationship with Cisco developing product and solution training. Through this relationship we have enabled engineers at fortune 500 companies worldwide to maximize their investment in Cisco technology. Our experts can help you with many aspects of Unified Communications Design, Implementation, and Operations. ...more
Using the Cisco Lifecycle Services approach, Convergent Communications offers a broad portfolio of end-to-end services to support your Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Initial planning and design services, for example, can help you meet aggressive deployment schedules and minimize network disruption during implementation. Operate services reduce the risk of communications downtime with expert technical support, and optimize services enhance solution performance for operational excellence. We offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.
Unified Communications Services Competency Areas...more
Click these links for Details on Unified Communications Service Areas
Data Center/SAN
Sometimes you just need good, unbiased advice to be sure you have the best solution. At CCI, our expert consultants use the Cisco Systems best practices when provisioning for a seamless integration of your Cisco MDS 9000 components into your SAN environment. Our expertise also ensures that your SAN is aligned with your business objectives. ...more
Our consulting services offer the following:
- SAN Assessment - Our experts review and evaluate your SAN design against Cisco SAN and industry best practices; identify costly design problems and suggest design alternatives.
- Configuration Support and Coaching - If you are new to the MDS 9000 family of SAN switches, or need a helping hand to understand or deploy specific MDS features; our expert consultants transfer specialty knowledge to you quickly and give you a helping hand to meet your deployment deadlines.
- Backup and Data Center/SAN Extension Support - Our Data Center/SAN solution expertise, provides you with optimal host to storage connectivity from across the campus to around the world; and ensures your design will support uninterrupted data transfer, backup/restore, and disaster recovery capabilities.
- Data Center/ SAN Design – We will show you how to utilize all of the MDS 9000 features you paid for. Our SAN designs take advantage of the industry leading features of the MDS so your SAN is more manageable, more powerful, and more reliable.
- Performance Tuning - Maximize how your Data Center/SAN performs so your applications perform optimally and your backups are completed quickly.
- Custom Consulting - Unique SAN challenges getting in the way of you meeting your business goals; let us be your partner in developing innovative solutions.
Mentoring Service
Many clients want Convergent Communications to do the work for them. Others want to know how to do the work at thier site. For those, we offer a unique Mentoring Service. wherein we lead your team through the required processes, leaving them better equipped to support your deployment going forward. ...more
Deploy Assure
If you manage an IT group, you know that the right skills for the job will reduce cost, time, and frustration. As technologies have become more complex and corporate dependency on 24x7 mission critical networks and applications increases, it is essential that your engineering staff have the right skills to get their job done. Best effort with existing knowledge may no longer be good enough. Convergent Communications’ solution is Deploy Assure, an instructional based solution that assures you staff is equipped to deploy and operate your solution. Click here for details and success stories. ...more
Other IT Consulting Services
Our expert technology professionals can provide design, integration, and configuration services for you in a wide range of Cisco technologies:
- Cisco Unified Communications design and deployment ...more
- Cisco 3600, 3800, 6500, CRS-1 routing and switching products ...more
- Cisco 15454 and 15540 optical products ...more
- Cisco MDS-9000 Storage Networking Family design and deployment...more
- Red Back and Riverstone MPLS solutions ...more
- SIP network design ...more
- Traffic Management and Quality of Service network design
- MPLS Network Design

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