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Cisco IP Contact Center Express Specialist


Course Description

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).


Cisco IP Contact Center Express Specialist Prerequisites

None.


Cisco IP Contact Center Express Specialist Exams

Required Exam(s)
Recommended Training
642-164 UCCX Deploying Cisco Unified Contact Center Express (UCCXD) v2.0

Cisco IP Contact Center Express Specialist Recertification

Cisco Specialist Certifications are valid for two years. To recertify, take and pass the current version of the required exam(s) or pass a current CCIE written exam.

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Course Description

Prerequisites

Exams

Recertification

 

 
 

 

    
 
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