About Us

Convergent Communications, Inc. is a Training Development and Delivery Services organization with a primary focus on making the complex technologies of Unified Communications / IP Telephony, Data Centers, MPLS, and Optical Networking easier to understand, manage, and deploy.
We understand that it takes
both technology knowledge and product configuration skills to handle todays
most complex technology challenges. As we see it, the best solution for our customers
is to put the two pieces of the puzzle together.
If you are doing a major Cisco IP Telephony deployment but do not understand the
basics of Voice over IP, the probability of success for that deployment decreases.
With a solid understanding of Voice over IP, RTP, SIP, RSVP and Quality of Service
in IP networks, you can focus on the design and deployment of the product. You use
your foundation technology knowledge to design a solution that will handle all your
current needs and can scale to meet future needs.
We use this expertise in everything we do. Whether it is building a Product Training
Solution, developing a Deploy Assure training curriculum, or delivering a private
or on-site course, our experts will be with you each step of the way, simplifying
complex technologies.

Your Team Includes
- A proven technical Subject Matter Expert with real-world skills,
who will provide the technical expertise on the project and who will work hand-in-hand
with your technical people.
- An Instructional Designer with years of experience designing
and developing sound instructional materials. We believe that Instructional Design
is the difference between knowing something and really learning how to do something.
Our instructional design is about skill transfer our years of experience
successfully building product training gives us significant experience to solve
your training problems.
- A Program Manager who is your one-stop contact on all issues and
whose primary focus is on-time and on-budget project completion. A Program Manager
ensures that your interests and needs are always a part of any solution we deliver.
- A logistics and operations group who will get your books and equipment
on time to your location.

CCIs Solutions Include
- Public Open Enrollment Training Courses
On Cisco System Solutions and the technologies of IP Telephony,
MPLS, Optical Networking and SANs.
- Private On-site Courses
Custom delivered to meet your organizations specific challenges
and goals.
- Deploy Assure Solution
Training customized to meet your specific technology deployment
or project, mapped to each job function working on the technology. Includes, pre-
and post-assessment. Post-assessment is mapped directly to what each job function
does on the job.
- Product Training Development and Delivery
Design, development and delivery of training on your new
technology product or service. This can be done for internal sales, channel or partner
sales and your technical customers. We have over 8 years of experience building
product-training courses for Cisco Systems, and we can bring that skill to you.

Expertise
The key is expertise; we are your experts when it comes to the
technologies of IP Telephony/Convergence, Storage Area Networking, MPLS and Optical
Networks. Our goal is to make these complex technologies easier to understand so
you can focus on your deployment and your business.

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